Privacy Policy
Last updated:
1. Introduction
FreightBooks ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our web and mobile applications.
2. Information We Collect
- Account data: name, company name, email address, phone number, company type (carrier, broker, or repair), and password hash.
- Report data: USDOT number, MC number, VIN, customer or company name, email, phone, address, truck make/model/color, service provider name, report status (unpaid, fraud, late payment, or other), amount, date of service, description, and report support interactions.
- Usage data: how you interact with the app, including reports created, viewed, and supported, and dashboard activity.
- Device data: device type, IP address, browser information, and operating system.
3. How We Use Your Information
We use your data to provide and improve our services, generate freight reports, power the dashboard, send important notifications, verify your identity, maintain platform security, and comply with legal obligations.
4. Sharing of Information
We do not sell your personal data. We may share limited information with service providers (e.g., cloud hosting, email delivery) or when required by law.
5. Data Security
We implement reasonable security measures, including encrypted connections, password hashing, and access controls, to protect your data from unauthorized access.
6. Your Rights
You can access, update, or delete your account information at any time. To request account deletion, please visit our Delete Account page or contact support.
7. Contact Us
If you have questions about this Privacy Policy, email us at support@freightbooks.net.